|
|
Textbook Return Policy
- All purchased or rented textbooks in original condition may be returned during the first 7 days of Fall and Spring terms.
- After the first week of Fall and Spring Terms, purchased or rented textbooks in original condition may be returned within the next 5 days for credit issued in the form of a University Bookstore gift card.
- After that 12 day period, a 1 day return policy applies for purchased textbooks.
- All purchased textbooks in original condition may be returned during the first 3 days of Summer Session classes. After that, a 1 day policy applies.
- Textbooks are not returnable the last 2 weeks of the term.
- Textbooks for two-day classes are not returnable.
- After the deadline, purchased textbooks may be sold back at the current buyback value.
- Rental textbooks are due to be returned by the rental due date printed on Syracuse University Bookstore receipt.
- Syracuse University Bookstore sales receipt is required.
Non-Textbook Return Policy
- Merchandise in original condition may be returned within 30 days of purchase. Bookstore receipt is required.
Non-Returnable
- computer hardware products. Manufacturer's warranties apply.
- opened packages of pre-wrapped materials
- special orders
- personal items
- perishable food items
- dissection kits, study aids, audio books, books with CD's
- magazines and newspapers
- art boards, paper, technical pens, nibs and markers
- shipping and handling charges
Return Information
| Purchase |
Type of Refund |
| Cash |
Cash |
| Check |
Cash refund, charge credit or gift card 10 days after purchase |
| Charge |
Credit |
| Returns by Mail |
Please ship (with Syracuse University Bookstore receipt) to:
Online Returns
Syracuse University Bookstore
303 University Place
Syracuse, NY 13244-2020 |
|
Note: Web orders can also be returned in person to the main University Bookstore Customer Service area in the Schine Student Center. |
We will be glad to answer any questions you may have about our
return policy. Please contact us by sending email to bookstor@syr.edu.
|
